Shipping policy

Below you will find the average delivery time of all our packages:

- Once an order has been placed, we need 1 - 3 business days to process the order. During the week it takes one working day, but if you order on Friday evening or at the weekend it may take a little longer.

- Once your order has been processed, it will be shipped and delivery takes an average of 6 - 12 business days.

We strive to make the ordering and delivery process as easy as possible for our customers.
However, if you have any questions or concerns, please do not hesitate to contact our customer service team.

Below we explain how your order is processed and delivered.

Placing an order
The ordering process at Lanquet is very simple. First you have to go to the  product page and add the desired product to the shopping cart. To do this, click on the "Add to cart" button. It is important to check whether you have selected the correct variants. When everything is in for the order, click on the "Proceed to checkout" box. Then enter the correct address details. Make sure all information is correct. When this has been filled in correctly, you can click on the "Continue sending" button. On the "Shipping" page you have the option to check your address details. It is also pointed out that each shipment is shipped completely free of charge.

As a token of appreciation to our customers, we always pay the shipping and delivery costs. You can now proceed by clicking the "Proceed to payment" box. You can choose between different payment methods in the payment options. All payment options are SSL encrypted, meaning you can always rely on a secure payment environment.

- Ideal

- Bancontact

- Credit card (AMEX, Mastercard, Maestro, Visa)

- PayPal

- Klarna

- ApplePay 

Once you have selected the correct payment method, you must click on the
"Complete Order" button and you will be redirected to your chosen payment method. Follow the instructions on this page to complete your order. In the unlikely event that you have problems with your order, you can always contact us.

Shipping costs
We cover the shipping costs for each order. All our products are delivered to your home, 100% free. There is also no minimum order quantity required.

Shipping your order
Have you found the perfect suitcase or accessory on our website? Then you want to enjoy it as soon as possible! That is why we ensure that your order is processed and shipped as quickly as possible.

To ensure that we can charge fair prices for our products, we have chosen to collect parcels in bulk and ship them all at once once we have reached our minimum quantity. We hope for your understanding and willingness to help us to create a better and healthier world.

Please note: Like many other webshops, we are very busy and delays can occur. Please keep this in mind when placing your order. We will do our best to ship your order as soon as possible.

Please contact us by email if you have any questions about when exactly your order will be shipped. Our service team will be happy to assist you and replies always within 24h.